Your order will receive confirmation within 2 business days, in case of sales and promotions this timeframe may extend up to 4 days due to the high number of requests that need to be handled.
Please contact us by phone at our Customer Service 800407337 (operating Mon-Fri 08:30am - 05:00pm) or email us at help@sr.sorelleramonda.com in case more than 2 days or more than 4 days have passed during sales and promotions period, without any notice of processing or cancellation of your order having arrived.