If you paid by Credit Card or PayPal, please note that your order is not accounted for until it is confirmed.
In case your order has been cancelled, we will immediately release the amount you authorized for payment. The amount will be available again with different timing depending on the banking institution (from 1 to 21 working days)
Please note that under no circumstances will we be able to speed up or change this timeline, and we encourage you to possibly contact your banking institution for more information regarding the release of authorized and unaccounted for amounts.
I placed an order that failed: how will my money be returned?
Was this article helpful?
15 out of 45 found this helpful
Have more questions? Contact us